Submit a request

Your email address *

Model with Color (Ematic)

  • [no selection]
    • Ebook Readers
      • Eb102
      • Eb104
      • Eb105
      • Eb106
      • Ebw204 (Reader 2)
      • Ebw304
      • Ebw404 (reader 2.2)
      • EGL101
    • Headphones
      • EH154w
      • IR620
      • IR630
    • Media Players
      • E4 Cam
      • E5 Cam
      • Em102
      • Em144
      • Em164
      • Em168
      • Em604
      • Em608
      • Em614
      • Em616
      • Em638 (8GB Jr)
      • Em648 (16GB Jr)
      • Em648
      • Em654
      • Em658
      • Em714 (Surge)
      • Em718 (Surge)
      • Em804
      • Em808
      • EMS004 (eSport Clip)
      • EMS008 (eSport Clip)
      • HD Cam
    • Tablets
      • Egl25
      • Eglide 1
      • Eglide 2.2
      • Eglide 2
      • Eglide 3
      • eGlide 4
      • eGlide Prism (7")
      • Eglide Pro 1
      • Eglide Pro 2
      • Eglide Pro 3
      • Eglide Pro X
      • Eglide Steal
      • Eglide X
      • Eglide XL Pro 2
      • Eglide XL Pro
      • Eglide XL2
      • EGP007
      • EGS005
      • EXLB3
      • EXP8
      • Funtab Mini
      • FunTab Original
      • FunTab Pro
      • FunTab
      • Genesis Prime
      • Genesis
      • Pro X
      • Twig
    • TV's
      • ETD199
      • ETD229
      • ETV190
      • ETV220
      • ETV240

Model (Ematic) 2

Please select your 2nd Ematic model (DO NOT use for multiple devices of the same model & color)

  • [no selection]
    • Ebook Readers
      • Eb102
      • Eb104
      • Eb105
      • Eb106
      • Ebw204 (Reader 2)
      • Ebw304
      • Ebw404 (reader 2.2)
      • EGL101
    • Headphones
      • EH154w
      • IR620
      • IR630
    • Media Players
      • E4 Cam
      • E5 Cam
      • Em102
      • Em144
      • Em164
      • Em168
      • Em604
      • Em608
      • Em614
      • Em616
      • Em638 (8GB Jr)
      • Em648 (16GB Jr)
      • Em648
      • Em654
      • Em658
      • Em714 (Surge)
      • Em718 (Surge)
      • Em804
      • Em808
      • EMS004 (eSport Clip)
      • EMS008 (eSport Clip)
      • HD Cam
    • Tablets
      • Egl25
      • Eglide 1
      • Eglide 2.2
      • Eglide 2
      • Eglide 3
      • eGlide 4
      • eGlide Prism (7")
      • Eglide Pro 1
      • Eglide Pro 2
      • Eglide Pro 3
      • Eglide Pro X
      • Eglide Steal
      • Eglide X
      • Eglide XL Pro 2
      • Eglide XL Pro
      • Eglide XL2
      • EGP007
      • EGS005
      • EXLB3
      • EXP8
      • Funtab Mini
      • FunTab Original
      • FunTab Pro
      • FunTab
      • Genesis Prime
      • Genesis
      • Pro X
      • Twig
    • TV's
      • ETD199
      • ETD229
      • ETV190
      • ETV220
      • ETV240

Misc Device

If you do not see your Ematic device listed in the drop down ticket fields of your main ticket, or you have a third model number to add to a replacement request, please type the device model number here.

Model Quantity 1

Please enter the quantity of the 1st Ematic model.

Model Quantity 2

Please enter the quantity of the 2nd Ematic model.

Model (Xovision)

Please inform us of your Xovision products model number?

Defects / Damages

List defects of device covered under 1 year warranty (Xovision customers ONLY)

Defective Accessories

List defective accessories covered under 180 day warranty

Missing / Damaged Part(s)

Please list all missing or damaged parts, upon delivery of your product(s) from one of our retail merchants.

Parts Order

Please select the replacement Part / Accessory you wish to order from the list of items provided.

Parts Order 2

Please select the 2nd replacement Part / Accessory you wish to order from the list of items provided.

Order Quantity 1

Please enter the quantity of the 1st item ordered.

Order Quantity 2

Please enter the quantity of the 2nd item ordered.

Spanish Ticket

Seleccione Esta Casilla si Prefiere una Respuesta en EspaƱol.

Name & Shipping Address *

Description *

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Phone Number *

Secondary Phone Number

Full Name *

Street Address *

City *

State *

Zip Code *

Attachment(s)

Attach file »