Follow

Help, I have a question and I need an answer

Like your own Help Center, the Help Center on the Zendesk website is designed to provide a complete self-service support option -- for your Help Center.

You can search our knowledge base and community for a solution, or ask community members directly. If you can't find an answer, you can submit a request to an agent. For more information, see the Zendesk Help Center.

25 Comments

  • Avatar
    Ed

    When I try to use the SD card it gives the error code 2 and when I tried to use the MP3 it gives the error code 1.

     The  FM works fine.  What is causing this?  My model # is Xd107

    Thank You, 

    Ed

  • Avatar
    wanda smith

    I purchased a dvd portable player 13.6 with travel bag and headphones  The dvd door will not open to insert the dvd to play,

    Epd1361603002653

    Thanks 

    Wanda

  • Avatar
    Chris Kowalski

    I purchased action cam and I would like to know what SD card it takes 

  • Avatar
    Alexys Chandler

    Just checking to see the status of our cubby tablet? It has been four weeks, but just curious if it ever gets resolved before 6 to 8 weeks. Will I receive an email?

  • Avatar
    Matt Walker

    I can't figure out how to play my TV through my sound bar.  please help

     

  • Avatar
    Donovin Taylor

    I got the Bluetooth speaker model ESB112X and i charged it or a whole 24 house and once I unplugged it and turned it on it wouldn't turn on and it only worked  when i used the Auxiliary cord while it was plugged in. Isn't supposed to be portable

  • Avatar
    Quisina Lacresia Bender

    How do I set up my warranty on my tablet

  • Avatar
    bdelgman

    I accidentally hit OK before i was finished setting my tuner up for the first time. The TV isn't recognizing it. How do I reset the tuner?

  • Avatar
    Irene Torres

    I SENT MY PORTABLE DVD PLAYER FOR A NEW ONE , AND HAVE NOT HEARD FROM ANYONE THIS IS THE RMA # 249661

  • Avatar
    sally salazar

    Resetting manually? Can not go through parental portal

  • Avatar
    Joseph Murphy

    how do I talk to tech rep.

     

  • Avatar
    William Robinson

    I bought a ewt826bk and the wall charger doesn't work

    red light is off or on intermittent

    so my computer won't turn on

    please help 

  • Avatar
    janewright

    Jane Wright

    On Sept. 11, 2016, I bought an antenna from you.  It has stopped working.  It is mounted 30 ft. above my house.  I would like a replacement please.  It was order# 5261643461653.  It came with very little paperwork which I can't find.  It was ordered through Walmart & was shipped to my home.  I'm not sure what to do.  A call would be much more helpful to me than an email, but whatever, please let me know what to do.  Thank you!

  • Avatar
    Brenda Turner

    I need to get a new password. I forgot it. The link tells me to wait 30 minutes. I tried to change it under forgot password, but it isn't accepting it. 

  • Avatar
    Pablosilvaecheverri

    Buenas tardes.
    tengo una tablet ematic EWT826BK, fue enviada a cali-Colombia. después de encontrase un poco lenta en su funcionamiento, decidí formatear la tablet en su totalidad, todo iba bien hasta que salio este mensaje:

    A CONFIGURATION CHANGE WAS REQUESTED TO CLEAR THIS COMPUTER´S TPM
    WARNING: CLEARING ERASES INFOMATION STORED ON THE TPM. YOU WILL LOSE ALL CREATED KEYS AND ACCESS TO DATA ENCRYPTED BY THESE KEYS.
    PRESS YES TO CLEAR THE TPM
    PRESS NO TO REJECT THIS CHANGE REQUEST AND CONTINUE
    DO YOU ACCEPT THE CHANGE?
    (YES) (NO)

    decidí escoger la opción si, pero cuando reinicio la tablet,he tenido problemas con la pantalla táctil, no responde adecuadamente porque al presionar en un lugar, se ejecuta en otro. leí en algunos foros, que la mejor manera de resolver este inconveniente es; contactando al fabricante del producto, en este caso ematic, espero por favor, me puedan ayudar a resolver mi problema, bien sea mediante el envío de los controladores o la forma mas efectiva, según sea la sugerencia de ustedes.

    quedo atento a su pronta y satisfactoria respuesta, gracias.

  • Avatar
    Mary Hagan

    I have a 102 VIDB but have no USB or charger Help I need so I can use

  • Avatar
    stanley j tarkowski

    I have a AT103B how do I know when it needs to be updated?

  • Avatar
    Rene Lacroix

    EWT826  Screen went dark and charge light blinks continuously. 

  • Avatar
    Ed Mccorkell

    Hi I bought portable speaker esb112x set it up with Bluetooth on my iPad but the sound is distorted but it works fine when usuing the cord..any ideas

    thanks Ed

  • Avatar
    Diosdadio Cabugao

    Portland 310 Navi with sound but no video in mirror link issue

  • Avatar
    Diosdadio Cabugao

    Portland 310 Navi no AV/I apps on the screen to turn on the AV/I input jacks , mirror link works only with sound but no video, any update firmware on this unit

  • Avatar
    Andrea Taylor

    Help my EGQ367BD won't start up? What do I do now?

  • Avatar
    drmanojdesai

    i just purchased EWT826BK

     

    The provided Key board is unresponsive.

    How do I reboot or any other action for it to work ( when Tablet mode is deselected ) ?

     

  • Avatar
    scott arrabito

    Need audio driver for the tablet EWT935DK

  • Avatar
    Andrea Howard

    My AT103B Digital Converter Box continuously reboots about every 5 to 10minutes. This is very aggravating and how can I fix this problem. PLEASE HELP IF ANYONE CAN!!!

     

Please sign in to leave a comment.
Powered by Zendesk